Airport Retailing

A-Plus

37,000 m²

Retailing space

300

Outlets

Retail and Food Beverage Outlets at a Premium Location

High Footfall and Spending Power to the Rhythm of International Air Traffic

The unique atmosphere at Frankfurt Airport offers retailers and restaurant & bar operators unusually favorable starting conditions. The terminals are frequented by international travelers all day long, from the early morning hours until late in the evening. In rapid succession, flights arriving from around the world discharge crowds of deep-pocketed visitors eager to spend their money. Amid the bustling activity filling Terminals 1 and 2, a magnetic attraction is exerted by strategically located marketplaces featuring more than 300 attractive shops, restaurants, and bars. Frankfurt Airport is a spectacular setting for successful retailing—an upwardly mobile venue in constant flux.

Shopping & Dining

Where the Sky’s the Limit - Highly Attractive and Highly Profitable

Airport Retailing has emerged as one of Fraport AG’s most successful divisions. Highly attractive shops profit from the pulsating energy of this major aviation hub while themselves contributing to its uniqueness. A variety of marketplaces – integrated into the airport’s premium architecture—are arrayed on the principal pedestrian routes in both the pre-security and post-security zones. There are also stores and restaurants along the paths to the departure gates. Their concepts and focuses are carefully selected to suit the passengers who typically pass through each area. The hours they are open—seven days a week—are mainly geared to the first and last departure times, with some outlets operating around the clock. All of this ensures retailers above-average annual sales per square meter. You can find more information and an overview of all shops, restaurants, and service facilities here.

 

In the Center of International Spending Power

Target Groups from Around the World

Chinese, Russians, Japanese, Arabs, Americans: foreigners make up a larger share of transferring passengers at Frankfurt Airport than at any other European airport. This is a unique advantage, because they are among the very best consumers. They spend an average of two hours here, in many cases longer, and have plenty of time to stroll through the spacious marketplaces and enjoy themselves while exploring and making purchases. There are business and leisure travelers from all over the world. Each nationality has a different shopping style. Well-heeled Russian and Arab passengers and enthusiastic Asian shoppers ensure high individual tabs. Personal Shoppers assist and support them in Chinese, Russian, or Japanese. The many passengers from Germany, other European countries, and the U.S. are also attractive target groups: their wide-ranging tastes provide inexhaustible opportunities for shops and food & beverage outlets to make sales.

Marketplaces behind the Boarding Pass and Security Checks

In the international departure areas, guests immerse themselves in a premium shopping environment. Both globally renowned luxury brands and a selection of regional retailers and food & beverage outlets occupy total space of 27,000 sq.m behind the boarding pass and security checks alone. Target groups from all over the world can take advantage of a carefully assembled choice of elegant shops and boutiques. Passengers’ culinary wishes are met by a wide variety of innovative concepts, ranging from upscale restaurants across international cafés to fast food and exquisite caviar bars. In this way, every marketplace is imbued with its own fascinating character, inviting visitors to enjoy an exclusive ambiance and discover exceptional products while waiting for their flights to depart. Spacious Duty Free and Travel Value shops naturally also play an indispensable role with exclusive special editions, a wide spectrum of attractive brands, and persuasive price savings. They can be found in all of the marketplaces at Frankfurt Airport.

Publicly Accessible Marketplaces

On the departures level of Terminal 1, two publicly accessible marketplaces called the Shopping Avenue and the Shopping Boulevard welcome passengers and visitors. The Shopping Avenue features a host of attractive shops and centrally located cafes, some with a view of the apron and airfield. The Shopping Boulevard excels with a striking ambience and international brands, inviting you to take your time browsing around. These shopping areas in Terminal 1 are supplemented by the Airport City Mall, which is centrally located just below the arrivals level where it links together the corridor to the parking structures, the regional train station, and the arrivals and departures levels. Besides appealing shops and food & beverage outlets, it also includes the Terminal 1 Car Rental Center, where all rental car providers operate counters.
In the pre-security part of Terminal 2, the Shopping Plaza provides our guests with opportunities to shop near the Visitors' Terrace. The Food Plaza with restaurants and cafés located opposite it, featuring a panoramic view of the airport premises, also exerts a powerful attraction on travelers and visitors. Vehicle rentals are available in the Car Rental Center in the arrivals area of Terminal 2.

Contact

Telefonistin mit Headset

All contacts for Airport Retailing.

Platzhalter Porträtfoto

Shops and Services

Phone: 069-690-66383
Shops and Services

Platzhalter Porträtfoto

Restaurants

Phone: 069-690-66383
Restaurants

Retail Management

Ready for Take-off? An Opportunity for the Best to Give Their Best

The prospects of achieving above-average sales at Frankfurt Airport are big, but so are the challenges that must be met for a successful start. Only the best have a shot at winning the sought-after retail concessions: financially strong retail and restaurant companies with creativity and enthusiasm for operating at the airport. You need to plan and design attractive shops for various sites while complying with demanding requirements and the airport’s special security standards. Great flexibility in selecting products and ranges is a must in order to meet the wishes of customers from around the world. To ensure that guests receive the proactive attention they expect, you will need highly qualified and service-oriented personnel with foreign language skills. The long hours of operation required at the airport also pose major staffing challenges. Airport retailing calls for considerable dedication and a big effort, but the rewards can be handsome. You can find more information about currently available retail concessions here.

Restaurants

No concessions for food & beverage outlets are currently free at Frankfurt Airport. Subject to availability, they are granted on the basis of submitted bids. We are committed to ensuring maximum transparency in connection with this process. If you are interested in bidding for any concessions that open up in the future, please complete the “concept definition” template and send it to us together with relevant information about you and your past business experience. Only restaurant concepts submitted with a complete concept definition can be considered.

Check In for Success—The Path to Partnering with Us

The number one address for new business contacts and existing concessionaires—currently about 90—is the Airport Retailing department of Fraport AG. It coordinates all planning and activities in connection with retailing operations at the airport. Fraport only invites first-rate applicants with extensive retailing or food & beverage expertise and experience to join the competition for available concessions. Category management teams with appropriate expertise support them through the recruitment, bidding, and planning stages. This process normally takes up to two years. When new concessionaires have been accepted and start operating, Airport Retailing works with them closely in a spirit of partnership. The provided support includes market and customer analyses as well as ongoing quality management to maximize their business success.