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Our Group
- Overview Our Group
- About us
  Overview About us
  
  Executive Board
  
  Supervisory Board and Economic Advisory Board
  
  Compliance
  
  Diversity
  
  Facts & Figures
  
  Our History
  About us
  
  Fraport AG is one of the leading companies in the global airport business and active at 30 airports on four continents (IPO in 2001). As an airport company, Fraport provides the full range of operational and management services relating to airside and terminal operations. The 2019 traffic figures for Frankfurt Airport are impressive: more than 1,400 aircraft took off and landed and over 6,000 tonnes of cargo were handled at FRA per day.
- Group strategy
  
  Group strategy
- Responsibility
  Overview Responsibility
  
  Sustainability Program
  
  Stakeholder Dialog
  
  Commitments
  
  Indices and Ratings
  
  Supply Chain Due Diligence Act
  
  Publications
  
  Contact
  Responsibility
  
  Fraport is committed to responsible corporate governance. This encompasses environmental issues, as well as economic, social and community aspects.
- Our Global Group Airports and Companies
  
  Our Global Group Airports and Companies
  
  From Europe to Asia and the Americas: Fraport is active around the globe
- Management Systems
  Overview Management Systems
  
  Occupational Health and Safety
  
  Quality Management
  
  Safety Management System
  Management Systems
  
  Fraport’s various management systems ensure responsible business processes across the Group. Fraport promotes a safe and healthy working environment at all Group companies, by applying a holistic approach to occupational health and safety. Processes are continuously enhanced and optimized on a Group-wide basis. A “safety first” principle applies for all airport operations at Frankfurt Airport and worldwide. Fraport’s environmental management organizes and monitors environmental protection throughout the Group. Fraport and its subsidiaries are committed to the sustainable handling of natural resources and the continuous improvement of the Group’s environmental performance.
- Digitalization
  
  Digitalization
More about Our Group

Our Global Group Airports and Companies
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Group strategy
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Business Areas
- Overview Business Areas
- Operations
  Overview Operations
  
  Operations Summer 2023
  
  Airside and Terminal Operations
  
  Ground Handling
  
  Airport Charges
  
  Suppliers
  
  Medical Center
  
  Ground Services Equipment
  
  Corporate Safety and Security
  
  CargoCity Frankfurt
  Operations
  
  Whether in the terminals or on the apron: Fraport organizes all airport processes responsibly and efficiently – supported by latest-generation technology. Efficient airport operations require smooth handling processes and a working infrastructure to ensure short transfer times. Airport staff play a key role in achieving this. Safety too is paramount. Airport departments ensuring safe operations include the Airport Fire Services, the Medical Center and Rescue Services, as well as Fraport’s dedicated Corporate Safety and Security unit.
- International activities
  
  International activities
  
  We are the "Global Investment & Management" division of Fraport and responsible for all airport investment and consulting activities outside of Frankfurt.
- Constructions
  Overview Constructions
  
  Terminal 3
  
  Airport Expansion
  
  FRA’s Economic Contribution
  
  FRA – Gateway to the World
  Constructions
  
  Any business activity relies on the right infrastructure. At Frankfurt Airport, experts from various disciplines work together in a spirit of mutual trust to successfully bring to fruition challenging large-scale construction projects. These projects are as multifaceted as the passengers and visitors who come to the airport. Construction above and below ground, structural engineering, modernization work, and road and tunnel construction all make an important contribution to the “Gute Reise” mission statement.
- Services
  Overview Services
  
  ID Cards and Authorization Services
  
  Driver Training
  
  Parking & Mobility
  
  Purchasing and Contracting
  
  Real Estate
  
  Retailing and Advertising
  
  Coworking
  
  VIP-Services
  
  IT Services
  
  Locking System Management
  
  Energy Management
  
  FRA Locations
  Services
  
  Frankfurt Airport is an exciting marketplace for travelers and visitors, boasting a wide range of shops, restaurants and bars. Germany’s largest aviation gateway is also a premium location for retail and catering. Moreover, Fraport offers numerous airport-related services, from IT infrastructure and terminal equipment through to construction services. Its portfolio also encompasses safety and security-related services. Since the airport is subject to strict access regulations, the ID Card Service Center is responsible for issuing the necessary airport ID cards.
More about Business Areas

International activities
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Operations
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Investors
- Overview Investors
- The Fraport Share
  
  The Fraport Share
- Publications & Events
  
  Publications & Events
- Traffic Figures
  
  Traffic Figures
- Annual General Meeting
  
  Annual General Meeting
- Creditor Relations
  
  Creditor Relations
- Corporate Governance
  
  Corporate Governance
- Contact
  
  Contact
- Newsletter Order Service
  
  Newsletter Order Service
More about Investors

Contact
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Publications & Events
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Sustainability
- Overview Sustainability
- Environment and climate
  Overview Environment and climate
  
  Environmental Management
  
  Environmental Aspects
  
  Climate Protection
  Environment and climate
  
  Fraport AG is taking responsibility by adopting a clear and ambitious target of zero carbon at all of the Group’s airports by 2045. Above and beyond this, the Group’s strategies are aimed at minimizing its environmental footprint while ensuring operational excellence. The company works to protect the environment by engaging in innovative projects, promoting sustainable mobility and making use of renewable energy sources.
- Corporate Governance
  Overview Corporate Governance
  
  Responsibility
  
  Corporate Governance
  
  Group strategy
  
  Compliance
  Corporate Governance
  
  Corporate governance is characterized by a values-driven mission statement that forms the basis for a sustainable strategy. Fraport AG seeks to create long-term value through clear guidelines and the implementation of future-oriented business practices. The company strives to meet the highest standards when it comes to ethics, governance and compliance.
- Value Creation
  Overview Value Creation
  
  Group strategy
  
  Stakeholder Dialog
  
  Commitments
  
  Management Systems
  
  Indices and Ratings
  
  Mobility Strategy
  Value Creation
  
  Fraport AG considers value creation to be a holistic approach that goes beyond financial gains. We place importance on transparent business practices, quality assurance via different management systems, compliance with the very highest business standards, and long-term stakeholder engagement.
- Company
  Overview Company
  
  Group strategy
  
  Digitalization
  Company
  
  Fraport AG seeks to actively have a positive impact on the regions in which it operates. This takes the form of targeted initiatives, partnerships, donation programs and the Dialog with Neighbors. The company aims to support sustainable social and economic development and make a positive contribution to society.
- Employees
  Overview Employees
  
  Career
  
  Diversity
  Employees
  
  Employees are an important part of the Fraport Group and are at the heart of its efforts in the area of sustainability. Fraport AG provides its employees with targeted support and creates an environment in which they can flourish. Their commitment and dedication are key to the company’s success and a sustainable future.
- Dialog with Neighbors
  Overview Dialog with Neighbors
  
  News
  
  Interactive Maps
  
  My Concern
  
  Noise and Air
  Dialog with Neighbors
  
  The exchange of information between the airport operator and the region is an essential component of our dialog with the community. Fraport AG offers a comprehensive range of information, from current operational conditions, interactive illustrations and individual information to detailed content. The focal points are noise and air.
More about Sustainability

Environment and climate
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Dialog with Neighbors
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Newsroom
- Overview Newsroom
- Press Contacts
  
  Press Contacts
- Press Releases
  
  Press Releases
- Service News
  
  Service News
- Press Kit
  
  Press Kit
- Photo Library
  Overview Photo Library
  
  Terms of Use
  
  Desktop Wallpapers
  
  Smartphone Wallpapers
  Photo Library
- Infographics (FRAFacts)
  
  Infographics (FRAFacts)
- Videofootage
  Overview Videofootage
  
  Conditions for use
  Videofootage
- Publications
  
  Publications
- Filming and Photography at Frankfurt Airport
  
  Filming and Photography at Frankfurt Airport
More about Newsroom

Contacts
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Press Releases
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Contacts

Customs

Customs Office CargoCity North

Frankfurt Airport Gate 26, Building 451 60549 Frankfurt am Main

+49 69 - 690 53101

Customs Office CargoCity South

Frankfurt Airport Gate 31 or 32, Building 537 60549 Frankfurt am Main

+49 69 - 690 72664 +49 69 - 690 72556

Goods Clearance Courier

CCN: Frankfurt Airport Gate 26, Building 453 60549 Frankfurt am Main

+49 69 - 690 78372 +49 69 - 690 70895

Pest Management

Plant Protection Service Hesse

Frankfurt Airport Gate 26, Building 454 60549 Frankfurt am Main

+49 641 303 52 -91 +49 641 303 52 -92

BLE

Federal Institute for Agriculture and Food

Frankfurt Airport Gate 26, Building 454 60549 Frankfurt am Main

+49 69 - 693 733

Veterinaries

Inspection Center Animal Station

Frankfurt Airport Gate 26, Building 463 60549 Frankfurt am Main

poststelle.tgsh@lhl.hessen.de +49 69 - 696 46041

Inspection Center Perishable Center

Frankfurt Airport Gate 26, Building 454 60549 Frankfurt am Main

poststelle.tgsh@lhl.hessen.de +49 69 668 152 -500 +49 69 668 152 -514

Directorate of the Federal Police Force

Directorate of the Federal Police Force at Frankfurt Airport

Frankfurt Airport Building 177 60549 Frankfurt am Main

bpold.frankfurt@polizei.bund.de +49 69 - 3400 4999

Contact Us

Fraport AG
Frankfurt Airport Services Worldwide

60547 Frankfurt / Main
Germany

General Inquiries and Comments:
+49 1806 372-4636 *

* 20 cents (€) per call within German landline network.

Feedback by Email:
Email

Passenger information by Email:
E-Mail

Aircraft Noise & Noise Abatement:
Contact Form for Noise Inquiries (in German only)

Medical Inquiries:
Contact Link to Medical Center (for passengers and employees)

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