FAQ´s

Company Registration

The Company Data Sheet must be filled out by companies that wish to become active at Frankfurt Airport, enabling them to register at the ID Card Services and to apply for ID Cards.In addition, this form is used to update company data, such as a change of the persons authorized to sign on behalf of the applying company.

Types of ID Cards/Application for Airport ID Cards

ID cards must be applied for in writing at the ID Card Services (SCF). Where digital forms are provided, these must be used. For data protection reasons, the application presented must be filled out completely and show the original signature. Every application will be checked individually.

You may find the Identification and Airport User Regulations here.

ID cards must be applied for in writing at the ID Card Services (SCF). Where digital forms are provided, these must be used. For data protection reasons, the application presented must be filled out completely and show the original signature. Every application will be checked individually.

You may find the Identification and Airport User Regulations here.

For all important information, consult the web portal (available in German only).

There are different types of ID Cards at the airport. The area
validity of an ID card is shown by its color. This applies to Airport ID Cards, Vehicle ID Cards and Short-Term ID Cards alike. Technically readable codes of the ID cards are associated with their color. You find an overview of the area distributions at the airport in our plan.

“Green” ID Card color: The "green" ID card gives access to the operation areas.

“Blue” ID Card color: The "blue" ID Card gives access to
the airside area of the Terminal. It includes the authorizations of the "green" ID Card. Prior to the issue of the ID Card, a reliability check and an aviation security training are required.

“Red” ID Card color: The "red" ID Card gives access to
the airport apron. The apron is one of the critical parts. It includes the authorizations of the "green" ID Card. Prior to the issue of the ID Card, a reliability check, safety training and an aviation security training are required.

“Yellow” ID Card color: The "yellow" ID Card includes
the authorizations of the "green", the "blue" and "red" ID Cards. For the approval of these areas evidence of a permanent activity in all areas needs to be presented. Prior to the issue of this ID Card, a reliability check, safety training and an aviation security training are necessary.

Depending on where you are operating at the airport, a corresponding ID Card will be issued. You can find details regarding other types of ID Cards and additional authorization in the Identification Regulations.

On this matter, please contact your employer. Your company has authorized signatories who must sign the application.

A so called background check is required for working in the airside areas (ID Card colors green + L, red, blue and yellow).

In the state of Hesse, background checks are carried out by the Frankfurt Police Headquarters. In the course of these checks, various governmental agencies are contacted for the purpose of verification of the applicant's personal data. In order to be able to carry out these checks, the places of residence as well as periods of (non-)employment over the last five years must be provided. Applicants that have been living and/or working abroad during the last five years will be required to provide an Impunity Certificate to the Frankfurt Police Headquarters.

Whenever you are accessing the airside areas, you must be in possession of a valid background check pursuant to paragraph 7 German Aviation Security Act. If you wish, we can apply for this check on your behalf at the governmental authority responsible. In addition, evidence of successful participation in an air security training according to the Aviation Security Training Directive will be required. You will receive all relevant data automatically when applying for an ID Card.

For any background checks carried out by Fraport AG in connection with the ID Card application, this screening will be automatically reinitiated in good time prior to expiry. If the previous background check was passed in another German state and recognized by Frankfurt Airport, the applicant himself/herself shall see to it that extension be initiated in due time by the Frankfurt Police Headquarters or the former government authority.

A security training will be mandatory whenever you will have to access the airport's airside areas (critical parts). This applies to the ID Card colors blue, red and yellow. You will receive all relevant data automatically when applying for an ID Card. If you have any questions concerning air security training, please contact Fraport.IST@fraport.de.

Normally, the processing period for an ID card is 2 weeks. As regards ID cards where a reliability check has still to be made, you may count with approximately 4 to 6 weeks.

As soon as all conditions are met, you will automatically receive a collection notice from the Service Center (SCF). This may be done by e-mail.

To renew an Airport ID Card, an “Airport ID Card Application” must be filled out again. You will find it as a PDF document on the web page of the ID Card Services. Companies may apply for ID Cards using the web portal for Airport ID Cards (www.fraport.de/scfwebportal) (available in German only).

Yes, this possibility exists. You will receive a separate Airport ID Card for every job. The employer who wishes to contract you will have to apply for an Airport ID Card for a so-called “further activity”. In this case, the “Further Activity” box needs to be ticked in “Part C”. Once processing of the application is completed, your company will be informed there of.

Application Approval

Please send the application together with all relevant documents, to: flughafenausweise@fraport.de  

Contact

ID Card Services (SCF)

Opening hours: Mon. through Fri.: 10.00 AM till 1.30 PM

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

application-approval.png

 

Once we have processed your application, you will receive a pick-up notice by email. Processing an ID Card for the operational area will take between one and two weeks. For all Airport ID Cards requiring a security background check, please allow four to six weeks to complete the process, as various government agencies are involved. We are unable to get this process speeded up.

This process is illustrated in the following figure.

Process of applying a personal Airport ID Card.

ID-Card Pick-up

  • For the collection of the ID Card you must present your Identity Card (European Union citizens only) or your passport; if applicable, also show your residence and work permit.
  • For the collection of a vehicle ID Card, you need to present your vehicle registration certificate.
  • The Card photograph will be taken when you collect your card or ID Card.
  • Click here for some general information on the collection of your ID Cards.

The Airport ID Cards Services (SCF) in Terminal 1 are located in Arrivals Hall C. Opening hours are the same as in the SCF in Building 161: Monday through Thursday, 7 a.m. to 3:30 p.m. and Friday, 7 a.m. to 11:30 a.m. Appointments at the SCF office in Terminal 1 must be made beforehand.

Handling of Airport ID Cards

In this case you may exchange your ID Card at the ID Card Services free of charge.

Please inform the Safety and Security Control Center immediately by phone +49 69 690 22222.

n this case, you may have issued a Short-Term ID Card for one day only at the issuing points mentioned below. You will have to give it back on the same day when leaving.
You may get Short-Term ID Cards at the following issuing points:

  • Gate 3a: From Mondays to Fridays, 6:00 a.m. to 4:00 p.m.
  • Gate 31, Gate 32: daily 24 hours
  • Short-Term ID Cards in Terminal 1: daily from 5:30 a.m. to 11:00 p.m.
  • ID Card Services: Mondays through Thursdays, 7.00 a.m. till 11.30 a.m., and on Fridays from 7 a.m. to 11:30 a.m.

Contct the Airport ID Cards Services (SCF)

In this case, please inform the Safety and Security Control Center by calling +49 (0) 69 - 690 22222.

Short-Term ID Cards

ou will receive a Short-Term ID Card giving access to the operations areas up to 5 days per quarter.

Without a valid security background check and without a valid security training you will only be allowed to access the airside area for one single day per month, accompanied at all times by an ID Card  holder who is entitled to have access to this area.

You may get Short-Term ID cards at the following issuing sites:

  • Gate 3: Monday to Friday, 6 a.m. to 4.30 p.m.
  • Gate 31, Gate 32, Terminal 1: open 24 hrs a day
  • ID Card Services: Monday to Thursday, 7 a.m. to 3.30 p.m.; Friday, 7 a.m. to 11.30 a.m.

Here you find plans showing the location of the Gates, the access to the Gates, the location of the issuing office in the Terminal and the access to the ID Card Services.

Short-Term ID Cards are issued by the ID Card Services (SCF) free of charge.

Vehicle ID cards

A “transferable” Vehicle ID Card serves forwarding agents and courier services as an access document for the Gates 26, 31 and 32.

For the admission of a vehicle, the “Vehicle ID Card Application” form must be filled out and presented to the ID Card Services. It is not necessary to send this form to the SCF beforehand. On pick-up, please bring your vehicle registration document.

Miscellaneous

You may reach us by email at flughafenausweise@fraport.de or by phone under +49 069 690 71110 during our office hours.

Should you need an access authorization for a certain area or a special door, please let us know the four- or five-digit reader number shown on the corresponding ID card reader, along with the reason why you need to have access to these areas.
Please send your inquiry to ausweisfreischaltung@fraport.de.