The prospects of achieving above-average sales at Frankfurt Airport are big, but so are the challenges that must be met for a successful start. Only the best have a shot at winning the sought-after retail concessions: financially strong retail and restaurant companies with creativity and enthusiasm for operating at the airport. You need to plan and design attractive shops for various sites while complying with demanding requirements and the airport’s special security standards. Great flexibility in selecting products and ranges is a must in order to meet the wishes of customers from around the world. To ensure that guests receive the proactive attention they expect, you will need highly qualified and service-oriented personnel with foreign language skills. The long hours of operation required at the airport also pose major staffing challenges. Airport retailing calls for considerable dedication and a big effort, but the rewards can be handsome. You can find more information about currently available retail concessions here.
No concessions for food & beverage outlets are currently free at Frankfurt Airport. Subject to availability, they are granted on the basis of submitted bids. We are committed to ensuring maximum transparency in connection with this process. If you are interested in bidding for any concessions that open up in the future, please complete the “concept definition” template and send it to us together with relevant information about you and your past business experience. Only restaurant concepts submitted with a complete concept definition can be considered.
The number one address for new business contacts and existing concessionaires—currently about 90—is the Airport Retailing department of Fraport AG. It coordinates all planning and activities in connection with retailing operations at the airport. Fraport only invites first-rate applicants with extensive retailing or food & beverage expertise and experience to join the competition for available concessions. Category management teams with appropriate expertise support them through the recruitment, bidding, and planning stages. This process normally takes up to two years. When new concessionaires have been accepted and start operating, Airport Retailing works with them closely in a spirit of partnership. The provided support includes market and customer analyses as well as ongoing quality management to maximize their business success.