Fraport Passenger Services GmbH provides passenger handling services for various airlines (including Condor) at Frankfurt Airport, where the company has been active in customer service since 2009.
Its core activities comprise passenger and baggage check-in at the counter - including the necessary examination of travel documents. The staff also assists passengers with automated check-in at the self-service kiosks. At the gate, Fraport Passenger Services GmbH handles the boarding process.
Sales of tickets and travel documents (for example, applications for admission into the U.S. or landing cards for Cuba) also form part of its area of activity.
Further services are excess baggage sales, passenger assistance, arrival service and assistance of minors traveling alone.
In co-operation with Fraport's Ground Services, Fraport Passenger Services GmbH provides ramp handling and load control services and activities as well as baggage tracing.
Fraport's share in the company: