Frankfurt Airport Retail GmbH & Co. KG

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Our Group
- Overview Our Group
- About us
  Overview About us
  
  Executive Board
  
  Supervisory Board and Economic Advisory Board
  
  Facts & Figures
  
  Our History
  About us
  
  Fraport AG is one of the leading companies in the global airport business and active at 31 airports on four continents (IPO in 2001). As an airport company, Fraport provides the full range of operational and management services relating to airside and terminal operations. The 2019 traffic figures for Frankfurt Airport are impressive: more than 1,400 aircraft took off and landed and over 6,000 tonnes of cargo were handled at FRA per day.
- Goals and Values
  Overview Goals and Values
  
  Mission Statement and Strategy
  
  Compliance
  
  Diversity
  Goals and Values
  
  “Gute Reise! We make it happen” – Fraport’s slogan puts customers at the forefront both at Germany’s largest aviation hub in Frankfurt and at all Group airports worldwide. Five Group targets and the Group strategy describe the vision that drives our company. Highest priority is given to values-based compliance, which means acting in conformity with the law and all other rules and regulations. Diversity and equal opportunities enrich the company and strengthen our performance and competitiveness.
- Responsibility
  Overview Responsibility
  
  Sustainability Program
  
  Stakeholder Dialog
  
  Commitments
  
  Indices and Ratings
  
  Publications
  
  Contact
  Responsibility
  
  Fraport is committed to responsible corporate governance. This encompasses environmental issues, as well as economic, social and community aspects.
- Our Airports and Subsidiaries
  
  Our Airports and Subsidiaries
- Management Systems
  Overview Management Systems
  
  Occupational Health and Safety
  
  Quality Management
  
  Safety Management System
  Management Systems
  
  Fraport’s various management systems ensure responsible business processes across the Group. Fraport promotes a safe and healthy working environment at all Group companies, by applying a holistic approach to occupational health and safety. Processes are continuously enhanced and optimized on a Group-wide basis. A “safety first” principle applies for all airport operations at Frankfurt Airport and worldwide. Fraport’s environmental management organizes and monitors environmental protection throughout the Group. Fraport and its subsidiaries are committed to the sustainable handling of natural resources and the continuous improvement of the Group’s environmental performance.
More about Our Group

Our Airports and Subsidiaries
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Responsibility
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Business Areas
- Overview Business Areas
- Operations
  Overview Operations
  
  Airside and Terminal Operations
  
  Ground Handling
  
  Airport Charges
  
  Suppliers
  
  Medical Center
  
  Ground Services Equipment
  
  Corporate Safety and Security
  
  CargoCity Frankfurt
  Operations
  
  Whether in the terminals or on the apron: Fraport organizes all airport processes responsibly and efficiently – supported by latest-generation technology. Efficient airport operations require smooth handling processes and a working infrastructure to ensure short transfer times. Airport staff play a key role in achieving this. Safety too is paramount. Airport departments ensuring safe operations include the Airport Fire Services, the Medical Center and Rescue Services, as well as Fraport’s dedicated Corporate Safety and Security unit.
- Consulting
  Overview Consulting
  
  Training
  
  Real Estate Consulting
  Consulting
  
  As the operator of Germany’s largest airport, Fraport AG has extensive knowledge and many years of experience in all areas of flight and terminal operations, including ground handling. The airport company is also very familiar with retail, infrastructure and expansion projects. Fraport is happy to pass this expertise to its subsidiaries, joint ventures and customers.
- Constructions
  Overview Constructions
  
  Terminal 3
  
  Airport Expansion
  
  FRA’s Economic Contribution
  
  FRA – Gateway to the World
  Constructions
  
  Any business activity relies on the right infrastructure. At Frankfurt Airport, experts from various disciplines work together in a spirit of mutual trust to successfully bring to fruition challenging large-scale construction projects. These projects are as multifaceted as the passengers and visitors who come to the airport. Construction above and below ground, structural engineering, modernization work, and road and tunnel construction all make an important contribution to the “Gute Reise” mission statement.
- Services
  Overview Services
  
  Parking Systems
  
  Retailing and Advertising
  
  Real Estate
  
  Purchasing and Contracting
  
  Coworking
  
  ID Cards and Authorization Services
  
  IT Services
  
  VIP Services
  
  Locking System Management
  
  Energy Management
  Services
  
  Frankfurt Airport is an exciting marketplace for travelers and visitors, boasting a wide range of shops, restaurants and bars. Germany’s largest aviation gateway is also a premium location for retail and catering. Moreover, Fraport offers numerous airport-related services, from IT infrastructure and terminal equipment through to construction services. Its portfolio also encompasses safety and security-related services. Since the airport is subject to strict access regulations, the ID Card Service Center is responsible for issuing the necessary airport ID cards.
More about Business Areas

Operations
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Constructions
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Investors
- Overview Investors
- The Fraport Share
  
  The Fraport Share
- Annual General Meeting
  
  Annual General Meeting
- Traffic Figures
  
  Traffic Figures
- Creditor Relations
  
  Creditor Relations
- Corporate Governance
  
  Corporate Governance
- Ad Hoc Releases
  
  Ad Hoc Releases
- Events
  
  Events
- Publications
  
  Publications
- Contact
  
  Contact
- Newsletter Order Service
  
  Newsletter Order Service
More about Investors

Traffic Figures
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Events
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Environment
- Overview Environment
- Environmental management
  
  Environmental management
- Climate Protection
  Overview Climate Protection
  
  Air Quality
  Climate Protection
  
  Resource conservation and climate protection have long been important tasks for Fraport. In 2008, Fraport set itself the target of reducing its CO2 emissions at Frankfurt Airport to under 80,000 tonnes yearly by 2030 – and to become completely carbon free by 2050.
- Noise Abatement
  
  Noise Abatement
  
  Our community portal gathers information on the current aircraft noise situation, the take-off and landing direction, and noise abatement measures at the airport.
- Environmental aspects
  
  Environmental aspects
More about Environment

Climate Protection
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Noise Abatement
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Newsroom
- Overview Newsroom
- Contacts
  
  Contacts
- Media Center
  Overview Media Center
  
  Photo Library
  
  Publications
  
  Footage
  
  Infographics
  Media Center
  
  Frankfurt Airport is a fascinating place offering a cornucopia of exciting news and stories. In this section, you can find our publications, the photo library, footage, TV reports, and much more about Germany’s largest aviation gateway.
- Filming and photography at Frankfurt Airport
  
  Filming and photography at Frankfurt Airport
- Press Releases
  
  Press Releases
- Service News
  
  Service News
- Press Kit
  
  Press Kit
More about Newsroom

Contacts
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Media Center
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Frankfurt Airport Retail GmbH & Co. KG

Area of activity

Frankfurt Airport Retail GmbH & Co. KG operates all Duty Free/Travel Value shops, various concept stores and the Crew Shop at Frankfurt Airport. The company’s current portfolio spans 27 outlets, covering a total retail space of some 14,000 sq. m.

Managing director: Georg Fuhrmann, Dirk Mörchen

Fraport's share in the company: 50 %

Address:
Frankfurt Airport Retail GmbH & Co. KG
Hugo-Eckener-Ring 1
Postfach 507
Frankfurt Airport Center D9
60549 Frankfurt

Contact form

Fraport AG
Frankfurt Airport Services Worldwide

60547 Frankfurt / Main
Germany

General Inquiries and Comments:
+49 1806 372-4636 *

Contact Form

* 20 cents (€) per call within German landline network.

Feedback by Email:
Email

Passenger information by Email:
E-Mail

Aircraft Noise & Noise Abatement:
Contact Form for Noise Inquiries (in German only)

Medical Inquiries:
Contact Link to Medical Center (for passengers and employees)

Fraport Sites

News

About This Website

Notification

Our Airports and Subsidiaries

Responsibility

Operations

Constructions

Traffic Figures

Events

Climate Protection

Noise Abatement

Contacts

Media Center

Frankfurt Airport Retail GmbH & Co. KG

Area of activity

Social Media