General Inquiries and Comments:
*20 cents (€) per call within German landline network.
Aircraft Noise & Noise Abatement (in German only):
Medical Inquiries (for passengers and employees):
ID CARDS AND AUTHORIZATION SERVICES
Contact persons, opening hours and directions
ID Card Services (SCF)
Opening hours: Monday to Friday, 07:15 a.m. to 3:00 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gate 3a.
Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main
Location: Terminal 3, main terminal building, Level 1, next to the medical services
Products
- Permanent Personal ID Cards
- Vehicle ID Cards
- Visitor ID Cards
- Replacement Airport ID Cards
Free parking available from May 18, 2026, for a maximum of one hour, in Terminal Parking exclusively via entrance P11
Opening Hours
Monday to Friday 07:15 am to 3:00 pm
Location: Terminal 1, Hall C, Arrivals
Products
- Permanent Personal ID Cards
- Vehicle ID Cards
- Visitor ID Cards
- Replacement Airport ID Cards
Free parking available from May 18, 2026, for a maximum of one hour, in Terminal Parking exclusively via entrance P2/P3.
Opening Hours
Monday to Friday 07:15 am to 3:00 pm
Location: Building 161
Temporarily closed from May 18, 2026.
Products
- Permanent Personal ID Cards
- Vehicle ID Cards
- Visitor ID Cards
- Replacement Airport ID Cards
- Transferable Vehicle ID Cards
- Issue of withdrawn ID Cards
Opening Hours
Monday to Friday 07:15 am to 3:00 pm
Location: Gate 31-32
Products
- Vehicle access with valid airport pass
- Visitors and guests: Please register for access at:
