"We have refined our mission to connecting Varna and Burgas Airports with the world and, in line with this, we are continuously working on projects that enhance passenger experience and improve customer satisfaction. As pioneers in the Fraport Group in implementing the full scale OKR process within the company, we are strengthening teamwork while further developing our managerial and leadership skills. The newly introduced formats of exchange between management and employees, aim to improve our corporate culture and move closer to our ambition of being a top employer. We have successfully completed the processes required for a smooth Schengen accession, reorganized and redesigned our terminals into unique places to be, and with creative art installations such as Woman in the Universe, we continue to support our vision to create the future of Varna and Burgas Airports."

Veselina Kotavova, Project Manager to Management Board, HQ Varna and Burgas Airports

"We strive for customer satisfaction while maintaining operational excellence, based on data-driven transformation and with relentless support from our committed team. At the same time, we leverage knowledge exchange and expertise within the Fraport Group. This makes us confident in paving the way for innovation and new business models."

Dimitar Dimitrov, Head of IT Department, HQ Varna and Burgas Airports

"The myAirport project involves more than 300 staff members of Fraport Bulgaria at Burgas and Varna Airports to achieve the biggest off-season staff efficiency. Besides maintenance work, all social rooms were renovated. On the landside of both airports, about 10.000 roses were planted. The rose became a distinguishable part of our staff uniforms too. With the best-ever outlook for our Bulgarian airports, we welcome everyone while remaining a role model airport with sustainable business results."

Daniela Pavlova, Deputy Director of Varna Airport

"We commissioned a “world-record optimization apron solution” for our main aircraft positions that provide simultaneously: (1) taxi-in/out operation for A321; (2) passenger walk-boarding; (3) electrical ground power system; (4) GSE staging area; (5) walk accessibility for our ground handling staff. This development has helped us to become a “best in class” airport regarding our carbon footprint for ground handling and service times."

Dimitar Kostadinov, Director of Varna Airport

"Our company faces a very challenging environment for the successful and timely recruitment of seasonal staff. Our HR Team coped with the demographic crisis and the extreme competition in the tourism sector in Bulgaria to provide the required number of staff at both airports, in Varna and Burgas. In addition, we have achieved the highest return rate of employees from previous seasons in Fraport Bulgaria's history."

Galina Petkova, Head of HR Department, HQ Varna and Burgas Airports