WHISTLEBLOWER SYSTEMS

Fraport successfully operates airports around the world and provides the associated services. A key requirement is ensuring integrity in all business processes. In the case of violations of laws or internal rules and regulations, Fraport is interested in being informed of this. The aim is to identify and remedy irregularities.

Fraport provides various communication channels for reporting compliance violations. These channels are open to everyone – employees, customers, suppliers, business partners, and third parties.

At Fraport, special protection is given to whistleblowers who pass on information in good faith in order to expose irregularities. They are protected by maximum confidentiality and, whenever possible, the assurance of anonymity.

  

Passenger complaints are not accepted or processed via the whistleblower systems. For feedback and suggestions regarding your airport experience, please contact the appropriate representatives at  feedback@fraport.de.