Commercial Activities and Licenses

Contracts with Fraport: How you can pursue a commercial activity on our premises or obtain licenses.

There are many opportunities to engage in commercial activities at Frankfurt Airport. A valid contractual arrangement concluded with Fraport AG is an essential requirement for taking up a permanent commercial activity.

A distinction must be made between the following contractual arrangements:

  • You operate in the field of ground handling: License agreement based on the German Ordinance on Ground Handling Services (BADV).
  • You are a service provider of a retail, catering, or service tenant of Fraport AG’s Retail department (HVM-R): License agreement with the Retail department of Fraport AG.
  • You would like to rent a counter in the airport terminals and use it to sell tourist services.
  • You work on behalf of Fraport AG or one of its subsidiaries, e.g. Media Frankfurt GmbH.
  • For any other activity: Conclusion of a contract based on the Airport User Regulations (FBO)
  • Exceptions to this are companies operating in the CargoCities and holding only green Airport ID Cards and Vehicle ID Cards.

If you are operating in the area of ground handling, i.e. if your services are directly involved in flight operations, you will also have to conclude an agreement in accordance with BADV, the German Ordinance on Ground Handling Services. To conclude this agreement, please request a questionnaire by email from gestattungen@fraport.de or by calling +49 - 69 690 - 70777 or 69 690-21494.

Please provide the following documents for the application procedure:

  • Completed questionnaire
  • Confirmation of your contracting authority
  • Excerpt from the commercial register /copy of your business registration
  • Copy of your aviation insurance and/or business liability insurance.

You will receive more detailed information together with the questionnaire.

After conclusion of the licensing agreement, you may also have to apply for Airport ID Cards and Vehicle ID Cards, depending on the type of your activity. Companies not registered yet will also have to provide the Company Data Sheet.
For further information and documents please consult the section SCF- ID Card Services.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

You are a service provider (or sub-contractor) of a retail, restaurant or service tenant of Fraport AG and are commissioned by this Tenant to start and maintain business operations.

Note: This rule does not apply to security, cleaning and temporary employment service providers! In these cases, an agreement based on the Airport User Regulations needs to be concluded. For relevant details, please consult the section “Licensing agreement based on Airport User Regulations (FBO)” on this website.

Licenses are always granted for the duration of your commercial activity at Frankfurt Airport, however no longer than two years. Should your commercial operation at Frankfurt Airport exceed two years, you will have to extend your licensing agreement prior to expiry of these two years. This is solely your responsibility.

The number of Airport ID Cards and Vehicle ID Cards required as well as their area of application shall have to be annotated in the licensing form. The ID Card Services (SCF) will not process any applications exceeding the quota of ID Cards. In the event that in the course of your operations you will have to change the quotas or the colors, you will have to present a new licensing application making the previous one invalid.

The respective tenant of HVM-R, for which you provide the service, is hereinafter referred to as “Client”. Your Client assists you with coordinating the procurement and preparation of the necessary documents. By signing the licensing agreement, the Client also confirms that there is a direct respectively indirect contractual relationship between the Client and you.

Please complete the licensing form (only german version) and have your Client sign it and add the company’s stamp on the second page.


Additionally, the following documents are required:

  • Copy of your valid business liability insurance, at least with a blanket coverage of 5 million (flat rate) for personal injuries and property damage per damaging event (without restrictions).
  • Copy of your excerpt from the commercial register or business registration (for architects: copy of your registration with the roll of architects).

Note: The signatures of Licensee and Client including company stamps must be delivered in original form. For further questions regarding the procedure please contact your Client (Tenant at the Airport).

After conclusion of the licensing agreement, you may also have to apply for Vehicle ID Cards, depending on the type of your activity. Besides, companies not registered yet will also have to provide the Company Data Sheet.

For further information and documents please consult the section SCF - ID Card Services.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

To improve access at the airport, Fraport has set up bus lines for its own employees and those of companies based there. These bus lines connect central landside points. The companies whose employees ride on the staff buses are charged a use-based fee to cover operating costs.

To this end, the number of passengers and their respective employers are tracked on the staff buses. The costs are charged on this basis. All companies whose employees
use the buses receive an invoice for their share of the total costs on the basis of recorded use.

Only employees whose employers pay their share of the infrastructure costs for the staff bus lines are entitled to use the buses of the FRABUS staff bus lines. There is no need to register to use the service. Use of the staff bus lines and
the respective eligibility requirements are regulated by Fraport’s Conditions of Transport.

If you operate as a tourist service provider and would like to hire a counter to sell your services at Frankfurt Airport, the following information is relevant to you: You can lease available counters in Fraport’s terminal facilities from Department FTU-TB21, Counter Allocation, and a conclude a relevant license agreement with them.

The lease agreement and license will be concluded for an indefinite period and can be terminated with notice of three months to the end of a calendar month. You are responsible for terminating the agreements in good time. A security deposit of six months’ rent plus statutory VAT is required in order to conclude an agreement. It can be paid into the customer account in cash.

To conclude a rental and license agreement, please request a form from a.backhaus@fraport.de or p.bergmann@fraport.de, or call +49 69 690-71773 or -71774. 

To conclude the agreements, we should receive the following documents:

  • The completed form
  • A copy of your valid business liability insurance with a lump-sum coverage amount of at least €5 million for injury and material damage per incident (with no restrictions)
  • A copy of your Commercial Register extract/business license

Further information will be sent to you together with the form.

The requisite quota of Airport ID Cards must be entered in the license form. Only green Airport ID Cards (operational area) are allocated. Requests where the quantity exceeds the ID Card quota will not be processed by the Airport ID Card
Service Center.

Further information and documents can be found in the Airport ID Card Service Center section and in the Conditions of Use for the Provision of Passenger Handling
Counters and Sales and Ticket Counters
.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

If you have been commissioned by a department of Fraport or one of its subsidiaries, you can directly apply for the Airport ID Cards and Vehicle ID Cards. These must be signed by your client at the airport.

Companies that have not yet been registered must additionally submit the company data sheet.

Further information and documents are available in the Airport ID Card Service Center section.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

In order to conclude a licensing agreement based on the Airport User Regulations (German abbreviation: FBO), please request a questionnaire by email from gestattungen@fraport.de or by calling +49 - 69 690 - 70777 or -21494.

You will need the following documents for the applications procedures, besides the completed questionnaire:

  • Completed questionnaire
  • Confirmation of your contracting authority
  • Excerpt from the commercial register /copy of your business registration
  • Copy of your aviation insurance respectively your business liability insurance.

You will receive more detailed information together with the questionnaire.

After conclusion of the licensing agreement, you will have to apply for Airport ID Cards and also Vehicle ID Cards, depending on the type of your activity. Companies not registered yet will also have to provide the Company Data Sheet. For further information and documents please consult the column SCF - ID Card Services.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main

The license agreement obligation does not apply to companies that operate solely in the cargo areas (CargoCity North and CargoCity South) and only hold green Airport ID Cards.

Please apply directly to the Airport ID Card Service Center for Airport ID Cards and Vehicle ID Cards.

Contact

ID Card Services (SCF)

Opening hours: Monday to Friday, 10:00 a.m. to 1:30 p.m. Available by phone: Monday to Friday, 10:00 a.m. to 1:30 p.m. Visitor ID Cards may be obtained outside opening hours at airport access gates Tor 31 and Tor 32.

flughafenausweise@fraport.de +49 69 690-71110

Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main